House Rules Of The Card & Cleaver

1. Introduction

These Terms and Conditions govern your use of thecardandcleaver.com and all related services provided by The Card & Cleaver, including information about our woodfired grill, craft bistro, drinks offering, lounge, and function spaces. By accessing or using this website, you acknowledge that you have read and understood these Terms and Conditions.

2. Acceptance of Terms

By accessing, browsing, or using thecardandcleaver.com, you confirm your acceptance of these Terms and Conditions and agree to be bound by them. If you do not agree with any part of these terms, you must not use this website or submit any booking, enquiry, or reservation request through it.

3. Modifications to Terms

The Card & Cleaver reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will take effect when they are posted on this page. You are encouraged to review this page regularly to stay informed of the current terms governing your use of the website and our related services.

4. Website Use

All content on thecardandcleaver.com, including images, menus, descriptions, stories, and event or lounge details, is provided for general information purposes only. While we aim to keep information accurate and current, specific menu items, prices, opening hours, and event offerings may change without notice and may differ from what is displayed online.

You agree not to misuse the website, interfere with its security, attempt to gain unauthorised access to any part of the site, or use any automated tools to harvest data. Unauthorised use, scraping, or modification of any material on this site is strictly prohibited.

5. Intellectual Property

All content and materials on this website, including but not limited to text, images, graphics, logos, layouts, and design elements, are the intellectual property of The Card & Cleaver or its licensors and are protected under applicable intellectual property laws.

No content may be reproduced, copied, adapted, distributed, stored, transmitted, published, or otherwise used in any form without the prior written consent of The Card & Cleaver, except where such use is permitted by law. Any unauthorised use of our intellectual property is strictly forbidden.

6. Bookings and Reservations

Table bookings, lounge access enquiries, and event reservations made through thecardandcleaver.com are subject to availability, confirmation by our team, and any specific booking conditions communicated at the time of enquiry or confirmation.

The Card & Cleaver reserves the right, at its sole discretion, to refuse, revise, or cancel any booking or reservation request, including where incorrect or incomplete details have been provided, where capacity limits apply, or where venue policies are not met.

Certain reservations may require a deposit, minimum spend, or specific arrival times, which will be communicated during the booking process. For booking-related questions, please contact us via the Contact Us page or submit a request through our Reservations or Booking pathways where applicable.

7. Lounge and Event Rules

Attendance at The Cleaver Room, our offline card lounge, and any of our event spaces is subject to the venue's current policies, entry requirements, and responsible service obligations. Guests are expected to conduct themselves respectfully and to comply with all posted signage, written guidelines, and reasonable verbal directions from our team while on the premises.

The Card & Cleaver may, at its discretion, refuse entry or request that a guest leave the premises where behaviour is unsafe, disruptive, unlawful, or in breach of venue rules. Any specific house rules or event conditions communicated at the time of booking or upon arrival form part of these Terms and Conditions.

8. Liability Limitation

To the maximum extent permitted by law, The Card & Cleaver will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of thecardandcleaver.com, any reliance on information provided on the site, or any services, food, beverages, events, or experiences provided at our physical venue.

Nothing in these Terms and Conditions is intended to limit any rights you may have under Australian consumer law that cannot be lawfully excluded. Where liability cannot be excluded, but may be limited, The Card & Cleaver's liability will be limited to the minimum extent permitted by law.

9. Privacy Policy Reference

Your privacy is important to us. Our handling of personal information collected through this website and in connection with bookings, enquiries, and events is governed by our Privacy Policy. This includes details about what information we collect, how we use it, and the rights you may have under applicable privacy laws.

For more information, please review our Privacy Policy. By using this website or providing personal information to us, you acknowledge that you have read and understood our privacy practices.

10. Third-Party Links

Our website may contain links to third-party websites or services, such as reservation platforms, social media channels, map providers, or partner venues, provided solely for your convenience. These external sites are not operated or controlled by The Card & Cleaver.

We are not responsible for the content, security, privacy practices, or availability of any third-party websites. Accessing any third-party site linked from thecardandcleaver.com is at your own risk, and we encourage you to review the terms and privacy policies of those sites.

11. Governing Law

These Terms and Conditions, and any disputes arising out of or in connection with them or your use of thecardandcleaver.com, are governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia in relation to any such dispute, without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms and Conditions, or if you wish to clarify how they apply to your visit, booking, or event, you may contact The Card & Cleaver directly through our online form.

To reach us, please visit the Contact Us page and submit your enquiry. Our team will respond as soon as reasonably practicable.